Return and Refund Policy
Last updated: March 31, 2023
Thank you for shopping at Eden Central. We aim to please you.
If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the TermsFeed.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Eden Central, 1497 Main St. #187 Dunedin, FL 34698.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Eden Central, accessible from https://www.edencentral.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement including your order number. You can inform us of your decision by:
Emailing us at helloeden@edencentral.com
Writing us from our contact page on our website: https://www.edencentral.com/contact
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Condition for Returns
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 30 days
The Goods are in the original packaging.
The following Goods cannot be returned:
Downloadable Software
The supply of Goods made to Your specifications or clearly personalized.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Please do not send your purchase back to the manufacturer. If you send your Eden Central purchase to any company other than Eden Central at the address noted below, your return will become null and your refund will be void.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods using the following address:
Eden Central Returns 1497 Main St. #187 Dunedin, FL 34698
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Late or missing refunds
If you haven’t received a refund yet, contact your credit card company, it may take some time before your refund is officially posted. There is often some processing time, counted in business days (3 to 7 or more) before a refund is posted.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: helloeden@edencentral.com
By visiting this page on our website: https://www.edencentral.com/contact
